Frequently Asked Questions
How long does shipping take?
Standard shipping typically takes 7–15 business days depending on your location. All orders include tracking information so you can follow your package every step of the way. Orders over $50 ship free within the United States.
What is your return policy?
We offer a 30-day return policy on all unworn, unwashed items in original condition with tags attached. Simply contact our support team to initiate a return and we'll provide a prepaid shipping label. Refunds are processed within 5–7 business days of receiving the return.
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also check your order status by visiting your account page or contacting us with your order number.
Are your products true to size?
We provide detailed size charts on each product page. We recommend checking measurements before ordering. If you're between sizes, we generally recommend sizing up for a more comfortable fit. If a product doesn't fit as expected, our 30-day return policy has you covered.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with industry-standard SSL encryption.
Do you ship internationally?
Currently, we ship within the United States. We're working on expanding our shipping to international destinations soon. Sign up for our email list to be notified when international shipping becomes available.
What if I receive a damaged or incorrect item?
We're sorry if that happens! Contact us within 48 hours of delivery with photos of the issue, and we'll send a replacement or issue a full refund — no questions asked.
How do I contact customer support?
You can reach us through our Contact page or email us directly. We aim to respond to all inquiries within 24 hours during business days.